Refund policy

We want you to be satisfied with your purchase.

Returns:
Customers may request a return within 7 days of receiving their order.

Eligible Returns:

  • Damaged products

  • Defective products

  • Incorrect items received

Non-Returnable Items:

  • Used products

  • Items damaged by misuse

  • Personalized or customized products

Refunds:
Approved refunds will be processed to the original payment method within 7–14 business days after inspection of the returned item.

To request a return or refund, contact support@baazrio.com with your order number and supporting photos if applicable.